During my time at Peperzaken we were commissioned by Shell to digitalize their analog process, without any concession in their current workflow.
After mapping all the operations from the Shell staff, we developed a lean prototype which we used to find the best solution and approach for their problem.We teamed up with the end-users, looked at the prototype and analyzed how users interacted with it. On the basis of this study, we were able to modify the prototype in iterations in order to achieve a final product.
My role was to design a perfect web- and iPad app together with the Usabillity Engineer. We executed all the field testing and mapped out the features and specifications to create the final product.